Services > Customer Connect

Customer Connect

Allow customers to schedule calls from your website

Add Snoozester's Customer Connect calls to your website and allow your customers to schedule branded wake up and reminder calls from your website directly to their phones. The service allows your customers to control the schedule of their calls and select from the branded audio content that you provide.

You can use Customer Connect calls to deliver new music from the latest artists on your label, fitness tips from top athletes, or recipe inspirations from renowned chefs using your product. Once your customers receive a call and hear your message, they have the option to request an email with more information during the call. In addition to enhancing your connection with new and prospective customers, the Customer Connect service can also be used to as a reward for existing customers or frequent buyers.

Example Applications

  • Branded Wake Up and Reminder Call Service
  • Recipe Suggestions Featuring Your Product
  • Fitness Motivational Calls

Featured Customer Connect Clients

Vervelife (for AXE Recovery Shower Gel)
Engagement: Nationwide Wake Up Campaign for a Product Launch

As part of the product launch, VerveLife’s client (AXE Recovery Shower Gel) wanted to offer promotional wake up calls to interested consumers in nine U.S. markets. They knew that they needed a partner who would be able to tailor a solution to their needs. More info...

The Chicago SUN-TIMES
Engagement: Chicago Cubs Baseball Recap Wake Up Calls

When The Chicago Sun-Times (one of the Nation's largest newspapers) wanted to offer baseball fans free wake up calls with a recap of the previous night’s game, they contacted Snoozester. Snoozester was able to [very quickly] craft a custom system for the Sun-Times using Snoozester's Customer Connect technology." More info...

VerveLife (Body by Milk)
Engagement: Body by Milk Wake Up Call Campaign

Nation-wide wake up call campaign featuring pre-recorded calls from Taylor Swift, Chris Cornell, Enrique Iglesias, Lifehouse, Plain White Tees and Smashing Pumpkins. More info...

Rowland Coffee Roasters (SeeSaw)
Engagement: Wake Up with Bustelo Cool
As part of the nationwide launch of the Bustelo Cool canned espresso beverage, Rowland Coffee Roasters used Customer Connect to create a website allowing visitors to schedule free wake up calls directly to their home and mobile phones, reminding them to "Wake up with Bustelo Cool." More info...

Learn how a customized Customer Connect Campaign can help your organization.

" Snoozester expertly handled all aspects of this promotion…they built a custom program for us from scratch. They listened, they committed to the project, and they over-delivered. I can’t say enough about their high level of customer service. I would use Snoozester again in a heartbeat. "

Willie — VP of Marketing, STMG

" These numbers are pretty remarkable… Bringing in [a gigantic number] of distinct people who haven’t participated in any of our other promos in the past 14 months is great! "

Andrew — Marketing Operations Manager, Sun-Times Media

" Just a quick note, you guys are great.  You have a great service.  It is so affordable and does so much. "

William — 2WCSolutions (2WC is a technology solutions provider to the government, health care, and private sectors)